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HPE Recruitment 2026
HPE
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1 day ago
Key Responsibilities
Provide technical support for networking and ClearPass-related issues to global customers.
Troubleshoot wired and wireless network connectivity and authentication issues.
Work on access control problems involving 802.1X, RADIUS, and guest authentication.
Analyse logs, configurations, and basic packet captures for troubleshooting.
Document issues, troubleshooting steps, and resolutions in ticketing tools.
Collaborate with senior engineers for escalations and complex cases.
Follow defined processes and SLAs in a 24×7 support environment (requires working in rotational shifts across US/EMEA/APAC time zones).
Skills & Eligibility
Bachelor’s degree in any discipline (B.E./B.Tech, B.Sc, BCA, B.Com, BBA, BA, etc.).
Typically, 0-2 years of experience.
Candidates with networking training, certifications, internships, or strong technical aptitude will be preferred.
Strong understanding of networking fundamentals: OSI Model, TCP/IP, IP addressing and subnetting, ARP, DHCP, DNS, VLANs, and switching basics.
Routing fundamentals (basic static routing) and broadcast/multicast/unicast traffic.
Basic understanding of network authentication concepts (AAA, 802.1X, RADIUS), network security, and wireless networking basics.
Basic Active Directory and LDAP awareness.
Basic Linux knowledge (Command-line usage, Log navigation).
Strong analytical, troubleshooting, and communication skills.
Exposure to Network Access Control (NAC) or ClearPass (internship / project / training).
Certifications such as CCNA / CWNA / RHCSA or equivalent.
Basic knowledge of Wireshark or packet capture tools, and scripting exposure (optional).
Strong understanding of networking fundamentals: OSI Model, TCP/IP, IP addressing and subnetting, ARP, DHCP, DNS, VLANs, and switching basics.
Routing fundamentals (basic static routing) and broadcast/multicast/unicast traffic.
Basic understanding of network authentication concepts (AAA, 802.1X, RADIUS), network security, and wireless networking basics.
Basic Active Directory and LDAP awareness.
Basic Linux knowledge (Command-line usage, Log navigation).
Strong analytical, troubleshooting, and communication skills.
Exposure to Network Access Control (NAC) or ClearPass (internship / project / training).
Certifications such as CCNA / CWNA / RHCSA or equivalent.
Basic knowledge of Wireshark or packet capture tools, and scripting exposure (optional).
Note:
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