ATP – Prod Support

As a Services Support Associate II on the Workplace Experience team, you will be responsible for producing accurate administrative deliverables while managing assignments in a fast-paced environment.
Produce high-quality administrative deliverables and manage assignments efficiently.
Document project activities using workflow tools and ensure adherence to Deloitte’s brand standards.
Draft, format, and edit correspondence, presentations, and various business documents.
Coordinate with national and local teams to support stakeholder requests across all organizational levels.
Provide administrative support for time and expense tracking, requests for payment, Swift, and SharePoint operations.

Services Support Associate

As a Desktop Support Engineer, you will assist employees with computer hardware and software issues, hardware installations, systems integrations, and basic IT-related troubleshooting.
Act as the central communication point to design, maintain, and communicate service support plans within the IT Team.
Assess and communicate the business impact of major incidents and changes to systems, applications, and infrastructure.
Configure and troubleshoot DHCP, DNS, and various network devices and services.
Proactively monitor and manage systems utilizing available monitoring tools.
Install, upgrade, and maintain operating systems, hardware, software applications, and computer peripherals.
Respond rapidly to client support requests via remote link or by traveling to the client’s location.
Escalate complex issues to specific software vendors for technical support when required.

Service Desk (Desktop Support)

Support Engineer (L1 Support)

As a Product Support Intern at Zycus, you will act as the crucial first point of contact for global customers. You will work closely with internal teams and handle customer queries via email, chat, and calls to support the Zycus Procurement Applications (Source-to-Pay suite). This role is designed for enthusiastic graduates who want hands-on exposure to incident management, troubleshooting, and enterprise SaaS environments.
You will collaborate with Technical Account Management and cross-functional teams to resolve issues efficiently. A strong problem-solving mindset and eagerness to learn are essential as you analyze customer requirements, assist in product configurations, and contribute to knowledge-sharing and process automation initiatives.

Product Support Intern

As a System Support Coordinator at Davies, you will be the backbone of our technical operations in Pune. Your role involves providing end-to-end technical support, troubleshooting system-related issues, and managing SFTP workflows for secure file exchanges with external vendors. You will be responsible for data correction and validation, particularly involving tier structures and claim data changes, ensuring that all submitted files meet strict compliance and quality assurance standards.
You will collaborate with cross-functional teams to integrate new applications and participate in system upgrades. This role also carries a reporting focus, where you will generate Month-End reports and assist with regulatory reporting activities. From triaging help desk tickets for user access issues to developing technical documentation and providing end-user training, you will play a vital role in maintaining the data integrity and security of the Davies technical ecosystem.

System Support Coordinator

As a Software Support Engineer – Solutions (Level-1), you will be an integral part of a global, 24/7 support organization providing first-line technical and functional support for Esko software solutions. You will act as the first point of contact, focusing on initial diagnosis, basic troubleshooting, and maintaining clear customer communication.
Your goal is to ensure that customer issues are clearly understood, properly documented, and either resolved at Level-1 using standard procedures or escalated effectively to Level-2 teams. You will work closely with internal teams and senior engineers, continually developing your technical and domain knowledge in a highly structured support environment.

Software Support Engineer – I

As an Apprentice – Java/Support at CGI, you will develop innovative solutions and build strong relationships with teammates and clients. Your work will directly create value as you leverage expansive industry and technology expertise to support scalable software systems. This apprenticeship is designed to help you reach your full potential, offering a collaborative environment where your technical skills in backend and frontend development will be heavily utilized and expanded.