Salesforce Recruitment 2026

Salesforce

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2 days ago
QualificationB.E / B.Tech / MCA or equivalent technical experience

Key Responsibilities

  • Respond directly to customer-submitted support cases and actively diagnose deep technical issues.
  • Troubleshoot intricate product bugs, configuration problems, and third-party integration failures.
  • Collaborate continuously with senior engineering teams to escalate and resolve complex architectural cases.
  • Document technical solutions and contribute to the growth of internal knowledge bases and external help articles.
  • Reproduce customer issues in isolated test environments and write clear, concise bug reports for the core Engineering team.

Skills & Eligibility

  • Must hold a B.E., B.Tech, MCA degree , or possess equivalent technical experience.
  • 0 to 2 years of relevant industry experience in supporting mission-critical software components.
  • Strong analytical mindset and problem-solving skills with the ability to quickly learn new technologies.
  • Skilled in navigating through ambiguous or undefined problems and thinking abstractly.
  • Excellent communication skills to effectively articulate technical challenges and propose actionable solutions.
  • Ability to thrive in a fast-paced, customer-first environment.
  • Familiarity with Salesforce (formerly Informatica) products such as PowerCenter (PC), Enterprise Data Catalog (EDC), Data Quality (DQ), Cloud Data Integration (CDI), and Master Data Management (MDM).
  • Experience with programming languages such as Java, C++, Python, or Bash .
  • Knowledge of web development technologies (HTML, CSS, JavaScript) and frameworks (React, Angular, or Vue.js).
  • Basic understanding of APIs, databases, cloud technologies, and networking fundamentals (DNS, HTTP, REST APIs).
  • Strong foundation in Computer Science fundamentals, including object-oriented design, data structures, and algorithm development.
  • Experience using and critically reviewing code/artifacts generated by large language model (LLM) coding assistants.
  • Ability to effectively guide AI tools (e.g., Copilot, Cursor, Claude Code, Gemini) to achieve desired developmental outcomes is a distinct plus.
  • Must hold a B.E., B.Tech, MCA degree , or possess equivalent technical experience.
  • 0 to 2 years of relevant industry experience in supporting mission-critical software components.
  • Strong analytical mindset and problem-solving skills with the ability to quickly learn new technologies.
  • Skilled in navigating through ambiguous or undefined problems and thinking abstractly.
  • Excellent communication skills to effectively articulate technical challenges and propose actionable solutions.
  • Ability to thrive in a fast-paced, customer-first environment.
  • Familiarity with Salesforce (formerly Informatica) products such as PowerCenter (PC), Enterprise Data Catalog (EDC), Data Quality (DQ), Cloud Data Integration (CDI), and Master Data Management (MDM).
  • Experience with programming languages such as Java, C++, Python, or Bash .
  • Knowledge of web development technologies (HTML, CSS, JavaScript) and frameworks (React, Angular, or Vue.js).
  • Basic understanding of APIs, databases, cloud technologies, and networking fundamentals (DNS, HTTP, REST APIs).
  • Strong foundation in Computer Science fundamentals, including object-oriented design, data structures, and algorithm development.
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