Kapture CX Recruitment 2026

Kapture CX

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Bangalore, Karnataka0–1 Years1 day ago
LocationBangalore, Karnataka
Experience0–1 Years
QualificationEngineering / Technical Background

Key Responsibilities

  • Write, test, and iterate prompts for LLM-powered voicebots and chatbots.
  • Design conversation flows for real-world enterprise use cases.
  • Develop tool-calling logic and guardrails for LLM applications.
  • Design multi-turn and multi-intent conversational experiences.
  • Support multilingual conversational AI scenarios.
  • Configure and tune speech pipelines involving STT, LLM, and TTS.
  • Evaluate speech recognition and speech synthesis performance.
  • Analyze accuracy, latency, and naturalness of voicebot interactions.
  • Perform root cause analysis using conversation and application logs.
  • Trace errors and investigate unexpected bot behavior.
  • Propose fixes for conversational AI issues.
  • Build and run QA and evaluation frameworks for AI systems.
  • Measure conversation quality against predefined parameters.
  • Prepare test cases before customer launches.
  • Validate conversational flows before production deployment.
  • Support client rollouts and resolve issues after launch.
  • Document configurations, findings, and AI delivery best practices.
  • Collaborate with technical and non-technical stakeholders.

Skills & Eligibility

  • Experience: 0–1 years; suitable for entry-level candidates and interns.
  • Technical Background: Engineering or equivalent hands-on technical grounding.
  • Programming: Working knowledge of Python.
  • APIs: Understanding of REST APIs and system integrations.
  • Data Formats: Comfortable working with JSON.
  • Generative AI: Exposure to Large Language Models such as GPT, Claude, Gemini, or similar systems.
  • Prompt Engineering: Practical experimentation with prompts and an understanding of basic LLM behavior.
  • Speech Technology: Basic understanding of Speech-to-Text / Automatic Speech Recognition and Text-to-Speech.
  • Conversational AI: Familiarity with chatbots, voicebots, or conversational AI through projects or personal experimentation.
  • Debugging: Strong problem-solving and root cause analysis skills.
  • Communication: Clear written and verbal communication.
  • Learning Ability: Ability to quickly learn new tools, technology stacks, and monitoring systems.
  • 💡 Pro Tip: Want to build stronger practical skills in AI engineering, LLMs and generative AI? Check out The AI Engineer Course 2025 before your interview.
  • The job description identifies several skills that can provide an advantage even though they are not presented as the core requirements.
  • Candidates who have built applications using LLM APIs can demonstrate practical understanding of how AI models are integrated into applications.
  • Experience with prompt frameworks, agentic AI, or tool-calling systems can also be useful because modern conversational AI applications often need LLMs to interact with external tools and APIs.
  • Exposure to telephony and voice platforms is another advantage. Candidates interested in Indian-language NLP or multilingual AI can also differentiate themselves because the role involves multilingual conversational experiences.
  • Experience in QA, AI evaluation, automated testing, or conversation quality assessment can further strengthen an application.
  • The AI Delivery Intern position is based in Bangalore.
  • The supplied job description explicitly states that the team works five days a week from the office. Candidates should therefore be prepared for a full-time work-from-office arrangement rather than a remote or hybrid internship.
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