HPE Off Campus Drive 2026
HPE
QualificationB.E/B.Tech/B.Sc/BCA/B.Com/BBA/BA/Any degree
Key Responsibilities
- Provide technical support for networking and ClearPass-related issues to global customers.
- Troubleshoot wired and wireless network connectivity and authentication issues.
- Work on access control problems involving 802.1X, RADIUS, and guest authentication.
- Analyse logs, configurations, and basic packet captures for troubleshooting.
- Document issues, troubleshooting steps, and resolutions in ticketing tools.
- Collaborate with senior engineers for escalations and complex cases.
- Follow defined processes and SLAs in a 24×7 support environment.
Skills & Eligibility
- Bachelor’s degree in any discipline (B.E./B.Tech, B.Sc, BCA, B.Com, BBA, BA, etc.)
- Typically, 0-2 years of experience.
- Candidates with networking training, certifications, internships, or strong technical aptitude will be preferred.
- This is a 24×7 global support role.
- Requires working in rotational shifts, including nights, weekends, and public holidays.
- Flexibility to support global customers across US / EMEA / APAC time zones.
- This is a Hybrid working role based in Bangalore/Chennai.
- Strong understanding of networking fundamentals: OSI Model and TCP/IP, IP addressing and subnetting, ARP, DHCP, DNS, VLANs and switching basics, Routing fundamentals (basic static routing), Broadcast, multicast, and unicast traffic, STP and link aggregation basics.
- Basic understanding of: Network authentication concepts (AAA, 802.1X, RADIUS), Network security fundamentals, Wireless networking basics, Basic Active Directory and LDAP awareness.
- Basic Linux knowledge: Command-line usage, Log navigation and troubleshooting basics.
- Strong analytical and troubleshooting skills.
- Good verbal and written communication skills.
- Ability to work in a structured support environment.
- Exposure to Network Access Control (NAC) or ClearPass (internship / project / training).
- Certifications such as CCNA / CWNA / RHCSA or equivalent.
- Basic knowledge of Wireshark or packet capture tools.
- Basic scripting exposure (optional).
- Strong customer service orientation.
- Problem-solving mindset and eagerness to learn.
- Ability to work in a team environment.
- Strong attention to detail and documentation quality.
- Ownership and accountability in resolving issues.
- Strong understanding of networking fundamentals: OSI Model and TCP/IP, IP addressing and subnetting, ARP, DHCP, DNS, VLANs and switching basics, Routing fundamentals (basic static routing), Broadcast, multicast, and unicast traffic, STP and link aggregation basics.
- Basic understanding of: Network authentication concepts (AAA, 802.1X, RADIUS), Network security fundamentals, Wireless networking basics, Basic Active Directory and LDAP awareness.
- Basic Linux knowledge: Command-line usage, Log navigation and troubleshooting basics.
- Strong analytical and troubleshooting skills.
- Good verbal and written communication skills.
- Ability to work in a structured support environment.
- Exposure to Network Access Control (NAC) or ClearPass (internship / project / training).
- Certifications such as CCNA / CWNA / RHCSA or equivalent.
- Basic knowledge of Wireshark or packet capture tools.
- Basic scripting exposure (optional).
- Strong customer service orientation.
- Problem-solving mindset and eagerness to learn.
- Ability to work in a team environment.
- Strong attention to detail and documentation quality.
- Ownership and accountability in resolving issues.
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