Associate Engineer, Network Operations

Dow Jones

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1 week ago

Key Responsibilities

As an Associate Network Operations Engineer inside Dow Jones, your typical day-to-day work tasks will involve:
Implementing, monitoring, tracking, and maintaining the corporate wide-area and local network infrastructures across business divisions.
Processing multiple operational firewall modifications to effectively fulfill and wrap up access requests submitted by enterprise end-users.
Tracking live performance parameters, isolating technical glitches, and scheduling robust infrastructure resolutions to repair system issues.
Configuring and running routers, edge switches, hardware firewalls, Load Balancers, and cloud-connected Meraki enterprise appliances.
Executing routine network performance optimization tasks, including system software and firmware updates across distributed equipment.
Fulfilling standard day-to-day operations by managing allocated incidents and tracking structural change requests within designated SLAs.
Communicating precisely with corporate clients and end-users via telephone or corporate email queues to resolve infrastructure complaints.
Engaging actively in technical group discussions to formulate modern platform solutions alongside core engineering peers.
Documenting network topology shifts, tracking administrative change approvals, and escalating complex tickets to Tier-3 senior infrastructure architects.

Academic Stream: Graduation with a Bachelor’s Degree in Engineering, Technology, Computer Science, or a related technical specialization.
Experience Profile: Suitable for fresh graduates or entry-level network enthusiasts possessing up to 2 years of relevant exposure.
Networking Essentials: Fundamental conceptual clarity regarding Local Area Networks (LAN), Wide Area Networks (WAN), and basic OSI model layers.
Hardware Configuration: Baseline familiarity with configuring and handling enterprise switches, routers, and peripheral network components.
Security Frameworks: Elementary exposure to applying or modifying rules on enterprise security firewalls based on standard user provisioning requests.
Modern Device Operations: Familiarity with Load Balancers and Cisco Meraki cloud-managed hardware applications is highly advantageous.
Monitoring Toolsets: Aptitude to learn and implement multi-organizational network auditing tools to proactively ensure network health and top-tier execution efficiency.
Troubleshooting Cap: Sound structural analytical mindset to trace network dropouts, read routing anomalies, and escalate deep technical bottlenecks clearly to senior infrastructure leads.
Academic Stream: Graduation with a Bachelor’s Degree in Engineering, Technology, Computer Science, or a related technical specialization.
Experience Profile: Suitable for fresh graduates or entry-level network enthusiasts possessing up to 2 years of relevant exposure.

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