Associate System Engineer

Altzen Technologies

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Hyderabad, Telangana, India2 weeks ago

LocationHyderabad, Telangana, India

QualificationAny Degree

Job Description

Your primary goal will be to ensure the flawless operation of enterprise environments. You will actively monitor application health, analyze server logs, and troubleshoot application-level issues. Operating in a 24/7 support framework, you will coordinate with cross-functional technical teams to investigate incidents, document root cause analyses (RCA), and support scheduled configuration deployments.

Troubleshooting: Analyze and efficiently troubleshoot application-level issues across live enterprise environments.
System Monitoring: Monitor application health, server logs, and system performance metrics to proactively identify and resolve problems.
Incident Management: Coordinate with cross-functional software teams to investigate technical incidents and drive them to successful resolution.
Documentation: Maintain clear, structured documentation of issues, comprehensive root cause analyses, and detailed resolution steps.
Deployment Support: Support live application deployments, software configuration changes, and ongoing environment management activities.
Shift Operations: Participate in 24/7 rotational shift support, which includes mandatory night shifts and weekend on-call duties.

Education: Graduates with Any Degree are eligible to apply, provided they have a strong technical aptitude.
Core Requirements: Solid understanding of computer science fundamentals and exceptional logical problem-solving skills.
Analytical Mindset: Ability to break down complex system issues systematically and logically.
Communication: Strong verbal and written communication skills to articulate technical problems and coordinate with internal teams.
Availability: Absolute willingness to work in 24/7 rotational shifts, including nights and weekends.
Good-to-Have Skills: Basic programming knowledge in Python, Java, or SQL. Exposure to Linux or Windows server environments, client-server architectures, and web application basics.

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