The TOC is Amazon’s central command and control hub for transportation execution across the Supply Chain network. You will ensure seamless freight movement from vendor pick-up through fulfillment center delivery.
Stakeholder Communication: Serve as the bridge between external partners (carriers, vendors, suppliers) and internal teams (Retail, Finance, Software Support, Fulfillment Centers).
Data Analysis & Reporting: Extract and analyze data from multiple databases using Excel, Access, SQL, and other tools to deliver ad hoc reports that drive decisions.
Performance Metrics: Develop, track, and interpret key metrics to improve business outcomes.
Issue Escalation & Resolution: Systematically escalate problems to the right owners and drive follow-through to resolution.
Real-Time Customer Support: Deliver exceptional customer experience in a fast-paced, high-performance environment.
Skills & Eligibility
Educational Qualification: Bachelor’s degree in any discipline from a recognized university.
Technical Skills: Advanced proficiency in Microsoft Excel (Pivot Tables, VLookUps, data modeling), and knowledge of Windows desktop environments and Microsoft Office (Outlook, Word).
Communication: Excellent written and verbal communication skills with a strong command of grammar, punctuation, and style.
Core Competencies: Foundational understanding of logistics and supply chain operations, combined with the ability to work proactively, independently, and effectively under pressure.
Preferred Locations: Mode of joining is Virtual (WFH) in these 10 preferred locations: Telangana, Karnataka, Andhra Pradesh, Punjab, West Bengal, Tamil Nadu, Rajasthan, Uttar Pradesh, Delhi, and Maharashtra.
Candidates must have advanced proficiency in Microsoft Excel (such as Pivot Tables and VLookUps) and basic knowledge of the Windows desktop environment, MS Word, and Outlook.
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