Zycus Off Campus Drive 2026 – IT Support Engineer Intern

Zycus

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0–1 Year1 week ago
Experience0–1 Year
QualificationB.E/B.Tech
Batch2026

Key Responsibilities

  • Install, update and uninstall applications on Windows and macOS endpoints.
  • Troubleshoot common operating-system and application issues.
  • Investigate basic connectivity problems.
  • Support ticket triage and resolution tracking.
  • Work with Freshservice or a similar ITSM tool.
  • Assist with software packaging and deployment.
  • Support testing of software deployments.
  • Help document SOPs and troubleshooting guides.
  • Support patch management activities.
  • Assist with software compliance checks.
  • Test internal automation workflows.
  • Work with Power Automate and low-code tools where applicable.
  • Provide coordination support for IT projects.

Skills & Eligibility

  • Candidates should carefully review the educational, batch and technical requirements before applying.
  • Applicants should have completed a B.E/B.Tech degree in 2026.
  • Preferred academic background includes Computer Science, IT or a related field.
  • The listed experience range is 0–1 year.
  • Working knowledge of Windows and macOS is required.
  • Candidates should be comfortable working hands-on in macOS environments.
  • Strong communication, documentation and problem-solving skills are expected.
  • Basic knowledge of Microsoft Entra ID is required.
  • Candidates must have hands-on experience using AI tools such as Claude, Gemini, ChatGPT or similar tools for technical assistance and problem-solving.
  • The following capabilities are listed as nice-to-have skills and can strengthen a candidate’s profile.
  • Microsoft fundamentals certification such as MS-900, SC-900 or AZ-900.
  • Basic scripting knowledge using PowerShell or shell scripting.
  • Exposure to enterprise IT support practices.
  • Interest in automation and IT operations.
  • Windows troubleshooting
  • macOS troubleshooting
  • Application installation and configuration
  • Basic networking and connectivity troubleshooting
  • Microsoft Entra ID
  • ITSM and ticketing
  • Technical documentation
  • Problem-solving
  • Communication
  • AI tools such as ChatGPT, Claude or Gemini
  • PowerShell or shell scripting
  • Automation and low-code workflows
  • Candidates should have completed a B.E/B.Tech degree in 2026, preferably in Computer Science, IT or a related field.
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